Shipping policy

Made for your everyday. Here’s what to expect from the moment you order to the day your Paw & Co. essentials arrive.

Where we deliver

We currently ship within Canada. Available delivery services depend on your postal code and the products in your order.

Shipping costs

Your available shipping options and charges are displayed at checkout before you pay. Printful’s calculated rates depend on your delivery address, the items ordered and the available service. Please use the checkout quote for the cost of your order.

Production and delivery

Our products are made on demand and fulfilled by Printful. Production takes place before shipping, so your total delivery time includes both making your item and transporting it to you.

Production and transit times vary by product and destination. Please review the product information and any delivery estimates shown at checkout. Estimates are not guaranteed arrival dates. Items in the same order may arrive in separate shipments.

Faster shipping

Express delivery is available only when offered at checkout for your products and address. It shortens shipping transit time; it does not shorten production time. A contact phone number may be required.

Tracking your order

We’ll send tracking information when your order ships. Carrier delays, customs processing, peak periods and remote destinations can affect delivery times.

Need help with a delivery?

Check your shipping address and postal code before placing your order. If you notice an error or need delivery assistance, email support@paw-co.ca with your order number as soon as possible. Address changes may not be possible once an order enters fulfillment.