Privacy policy

Last updated: 4 November 2026. This policy describes the pet insurance education website at paw-co.ca. Contact admin@paw-co.ca with privacy questions or requests.

Our educational tools

The comparison worksheet and deductible example run in your browser. The tools do not send your entries to Paw & Co., use them to generate quotes, or save them in browser storage. Entries remain in the page until you leave or reload it. If you download notes, your browser saves that file on your device; please store or delete it as you consider appropriate.

Email and inquiry information

The contact helper prepares an email draft containing the name, email, topic and message you enter. It does not submit those entries to a website backend or send a message automatically. Review the draft before choosing to send it using your email provider. You can also email admin@paw-co.ca directly.

If you send an email, we receive your email address and whatever information you choose to include. The purpose is to respond to your inquiry, handle privacy or accessibility requests, correct content, or discuss a business inquiry. A message does not subscribe you to marketing. Please do not include policy numbers, payment details, medical records or sensitive insurance application information.

Shopify and technical information

The website is hosted on Shopify. Shopify may process device, browser, IP-address and usage information for hosting, security, analytics and configured platform services. Cookies and similar technologies may be used by Shopify. Service-provider processing may occur outside Canada. Read Shopify’s consumer privacy policy for its practices and available choices.

The educational site does not install its own advertising pixels or affiliate tracking. Existing platform privacy and consent settings apply to Shopify services. Where a cookie-preference interface is offered, use it to review available choices. Browser controls may also limit cookies; some technical functions may then work differently.

Use, disclosure and service providers

Inquiry information is used for the purpose of your message and necessary administration. Hosting and email providers may process information to deliver those services. Information may also be handled where required by law or to protect the security of the service. We do not collect insurance applications through this site or send worksheet entries to insurers. We have not activated paid insurance referrals.

Retention and safeguards

We retain inquiry records only as long as needed to respond, maintain necessary business records and meet legal obligations. We consider correction or deletion requests subject to applicable obligations and exceptions. Do not send information that is unnecessary to your inquiry. No website or email system can guarantee absolute security.

Your requests and choices

Email admin@paw-co.ca to ask about personal information you have provided, request access or correction, request deletion, withdraw consent where applicable, or raise a concern. We may need enough information to verify that a request concerns you. Please do not send identity documents unless a proportionate verification process has been explained.

Links and future changes

External sources have their own policies. If we introduce website submissions, marketing, analytics or approved referrals that change these practices, this notice and any required choices will be updated before activation. Material changes may require additional notice or consent. The date above identifies this version.